John Gallagher


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    Why Preventing Disaster Can’t Be Siloed

    [fa icon="calendar'] Dec 14, 2017 11:11:00 AM / by John Gallagher posted in Blog

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    In any business, security duties and responsibilities may be spread between different departments to fulfill different needs. The physical security, IT, compliance and facilities departments all may have different responsibilities falling under the heading of ‘security’ to protect employees, assets and company data. While physical security helps keep potential threats at bay by controlling access and surveilling the facility, IT protects the network and servers from hacking, and facilities makes sure that the building itself is maintained and doesn’t pose any risks.

    Prevention has always been a goal for security; proactively averting threats to the business reduces the need for response and remediation and is a the most desirable risk management model for any organization. With today’s technology, IT can install firewalls on the network, while physical security could implement facial recognition software to prevent former employees from entering the building. Compliance regulations ensure that all departments meet standards for protection and prevention.

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    Physical Security IoT – is there an iota of assurance?

    [fa icon="calendar'] Dec 6, 2017 7:58:25 PM / by John Gallagher

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    An article I saw recently started with this compelling question:

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    Looking Ahead: 2018 Trends for Security Systems

    [fa icon="calendar'] Nov 28, 2017 7:38:21 PM / by John Gallagher posted in Blog, surveillance, Trends

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    As 2017 is headed to a close we can already see trends that will shape the security landscape in the next year. Some of the trends that we’re seeing for 2018 include the growing recognition of the vital role physical security plays in assuring cybersecurity – and vice versa. We are also seeing new means of how organizations are approaching physical security compliance, and an evolving (and more strategic) relationship between integrators and end-users. Understanding these trends should help organizations plan ahead for how they can benefit most as 2018 unfolds.

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    How to Be More Efficient on Your Next Service Call

    [fa icon="calendar'] Oct 31, 2017 12:57:52 PM / by John Gallagher posted in service calls

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    Who wants more time spent on service calls? Don’t be shy…

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    How Proactive Reporting Expands the Value of Your Surveillance System

    [fa icon="calendar'] Oct 17, 2017 6:03:07 PM / by John Gallagher posted in Blog

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    For years, the security industry has relied on a ‘reactive’ model for maintenance on surveillance systems. Older, analog systems, working in concert with security officers, guard dogs, and physical barriers, required less maintenance and management than today’s high-technology IP-based systems. When they failed, people knew because there was no image on a screen.  Security systems today are more capable, more powerful, more “virtual”, and more secure—but also more complex, requiring more detailed inspection to ensure their consistent function. Seeing an image on a screen does not mean with IP-based surveillance that video is recording as it should – that’s why so many security teams have faced the “missing video” problem when they go to retrieve video evidence and it is not there.  Because there are more things that can go wrong, and go wrong “silently” without someone knowing a failure has happened, most physical security teams are in the rut of reactive maintenance.  No one knows when the failure happened.  To figure out root cause, a technician is sent to inspect the system.  Then fixes are tried, sometimes iteratively, until it looks like it’s working again. 

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    The Importance of Benchmarking vs. Peers for Surveillance

    [fa icon="calendar'] Sep 14, 2017 10:05:12 AM / by John Gallagher posted in benchmarking

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    Benchmarking has been an important part of business operations for as long as there’s been business—one can easily imagine a prehistoric hunter-gatherer comparing the plants they’ve collected to their neighbor for color, taste, and medicinal effectiveness—and then asking the neighbor where they found better plants. Comparing your operations to your competitors is an extremely helpful tool to help you optimize your activities and increase your own ROI. By benchmarking your security system, you can learn how to improve operations, reduce costs, and create a more efficient system.

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    5 Hints You May Need More Storage Space on Your Surveillance System

    [fa icon="calendar'] Sep 13, 2017 4:41:17 PM / by John Gallagher posted in surveillance

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    The storage demands on surveillance systems keep getting bigger. As higher performing and more complex surveillance technology is developed by the industry, storage needs are also becoming more complex and demanding. You may not realize just how much storage your surveillance system truly needs. Here are five hints that the storage your business needs to keep its surveillance system running smoothly might be more than you think:

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    What To See at ASIS 2017

    [fa icon="calendar'] Sep 8, 2017 3:11:42 PM / by John Gallagher posted in ASIS

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    The ASIS Annual Seminar and Exhibition is one of the world’s premiere events for security professionals and industry leaders, allowing those in the security industry to make connections, present new products and services, and provide education on the latest security trends and opportunities. ASIS attendees expand knowledge-sharing and connect with security peers to enhance security solutions and opportunities across the industry. Participating in trade events like these connects and improves the entire industry, which is why Viakoo is so excited to be attending ASIS 2017.

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    How A Digital Twin Protects Your Security Network

    [fa icon="calendar'] Aug 23, 2017 2:36:00 PM / by John Gallagher posted in Blog

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    As the Internet of Things grows, adding devices in myriad industries onto IP networks, the ability to leverage a digital twin to maintain these devices becomes a more and more attractive option--simpler to use and more cost-effective to implement. But a digital twin is relatively new technology, and many don’t understand how to use it or what benefits it can provide.

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    Every Technician Needs a Sidekick

    [fa icon="calendar'] Aug 22, 2017 3:27:30 PM / by John Gallagher posted in Blog

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    For several years the move to IP-based physical security has been underway, but if you are responsible for maintaining and servicing these systems the reality is your work life has not improved as expected.  That is about to change, and quickly, as the combination of artificial intelligence, mobility, and analytics makes the old way of performing service on physical security systems seem antiquated and ineffective.  In other words, the transition to IP-based physical security has been hard (and expensive), but massive payoffs are about to emerge from that effort and the first recipients will be project managers and service technicians in the form of an “AI Sidekick”. 

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