CSOs count on video surveillance systems to keep an eye on all areas of their facility, employees, visitors, and equipment, and they need those systems to stay online and functional. In the past, video streams in analog surveillance systems followed distinct, closed paths from cameras to coaxial cables to VCRs. Under this closed surveillance model, if video could be viewed on a monitor, there was little or no doubt that it was also being recorded for later review.
Today, the transition to IP-based networked surveillance systems has changed the situation. Video no longer follows a defined path from camera to recording solution. Instead, the path is determined by network infrastructure, virtualization, and data storage options, among other factors. To further complicate the issue, current physical security systems rely heavily on VMS solutions and analytics to determine what video and data can be viewed live and how it is recorded. Recorded video can vary from the video that is displayed in real time due to a range of programmable settings such as frame rates, resolution, and compression.
Because of these new complexities, what is viewed on the operator’s monitor may or may not be recorded in the system. This sharply conflicts with the expectation of most users, who believe that if they can see video images and data on the operator screen, then it is being recorded and can be reviewed at a later time. The truth is that there is no longer a built-in match between the view of live streams and recorded information. Unfortunately, most users only find this out when they try to retrieve the recorded version, and discover that the view they had seen was not recorded.
Surveillance recording gaps can create legal issues for businesses as well as safety issues. Highly regulated and sensitive industries like gaming/casinos, retail, energy production, IT datacenters, healthcare and pharmaceutical centers are all examples where physical security systems are being deployed both to provide traditional security and to pass regulatory compliance audits. In addition, businesses may not be protected in case of legal actions —for example, should someone slip and fall outside a business while the surveillance system is not recording, the firm will have no evidence with which to defend itself. And from a security standpoint, if a camera is not recording properly, the organization could even be held liable in the event that an individual is injured as a result of an accident or criminal activity during that time.
To address these business risks, an increasing number of CSOs have found that highly cost-efficient and non-intrusive video surveillance and security data verification solutions are now available to minimize system and recording downtime. By employing a fully automated video and data verification solution, the video and data streams of system devices can be continuously monitored and operations personnel alerted the moment a problem is detected. The solution can also detect and notify the appropriate parties of an impending failure before it occurs. In addition to virtually eliminating the various costs associated with downtime and unnecessary truck-rolls for maintenance, these automated video and data verification solutions deliver additional savings by removing the need for personnel to continually check systems manually to verify that they are working properly.
The potentially costly outcomes an organization faces from lost or missing video and data are simply unacceptable and unnecessary. Organizations now have access to highly efficient automated video and data verification solutions to proactively verify the continual, uninterrupted flow of video and data for recording and storage. Through such solutions CSOs can now find the peace of mind that comes along with truly knowing that their systems are working exactly as they should.