Solving Compliance Challenges with Automation

by John Gallagher | Mar 29, 2017 3:05:38 PM

Fact: Organizations across many industries are subject to government and other regulations and must demonstrate physical security compliance on a regular basis.

Fact: Far too many of these organizations rely on time-consuming, labor-intensive and error-prone manual processes for this vital function.

Fact: Failure to provide proper documentation and audit information could result in fines, loss of business or even closure – not to mention the cost of remediation and potential lawsuits.

Fact: Non-compliance is simply not an option.

More and more, security and IT professionals – increasingly one and the same – rely on physical security systems for functions above and beyond security, including playing a key role in demonstrating compliance with the regulations and mandates that govern how organizations must do business on a day-to-day basis. After all, if you can’t control, determine and demonstrate who has access to vital assets like server rooms or databases where sensitive information is stored, you’re going to be in a world of trouble when it comes to compliance.

Along with compliance requirements come audits, and that is where the most organizations find that manual methods won’t suffice anymore.  Standards like PCI require that auditors be able to prove that point of sale terminals are actively being physically monitored, which literally is a push-button operation for solutions like Viakoo.  Likewise, most compliance policies require a specific period of time for the video evidence to be retained (the retention period).  With automation, not only can retention compliance be immediately proven, but any tampering of the video evidence can be detected immediately.

Highly cost-efficient and non-intrusive video surveillance and security data verification solutions are now available to minimize system and recording downtime. These software solutions provide fully automated oversight of network, device and system operation and let users know instantly if when their security network is interrupted. In many cases, these solutions detect impending problems before they can occur, allowing an organization to address issues proactively – eliminating the potential for downtime altogether. For problems that can’t be detected ahead of time, these solutions pinpoint the precise issue, reducing resolution time. Proactive maintenance and fast response ensure the constant, uninterrupted flow of video and other data necessary for compliance.

Network capabilities and the move to IP-based security means that for the most part, these systems can and will provide the information needed for compliance. But coordinating that information for the purpose of an audit can be daunting, especially with most surveillance systems having multiple manufacturers and types of equipment.  Add to that the nature of IP cameras, card readers and other devices to malfunction from time to time for a host of reasons.  Automation uniquely gives the ability to easily report on system status and when failures are detected to determine corrective actions that minimize the time and impact of an audit failure.

Today, the potential negative outcomes organizations face from lost or missing video and data are not only unacceptable, but they’re also completely unnecessary thanks to automated software solutions. Given the vital role physical security systems play in compliance, the ability to proactively verify network uptime makes automation a powerful tool for solving the compliance challenges faced by organizations across a multitude of industries.

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