As the physical security industry has transitioned from analog to IP-based systems, several advantages have been realized. Yet many organizations still use approaches from the old analog days to manage the lifecycle of physical security devices. Perhaps the reason is that at the device level the benefits of moving to IP are more easily realized (for example, self-test health checks by cameras, storage, VMSs, and others). But for something system-level (like lifecycle management) there have been more hoops to jump through to gain these benefits. With the advent of automated service assurance for physical security systems like Viakoo many (if not all) of these barriers are now removed, paving the way to more cost-effective and comprehensive lifecycle management.
There’s a popular business quote that goes something like, “if you can’t measure it, you can’t manage it.” But when it comes to physical security it’s not so easy – because the most meaningful measure is in what does not happen. How many intruders were discouraged and denied? How many secrets and goods were not stolen? And how many damaging data breaches didn’t happen? In demonstrating the value of a physical security team, can we get to a point where these values could be measured, tracked, and have rewards based on it? While for now that may be wishful thinking, maybe we’re a lot closer than you might think. The growth of metrics, analytics, and machine learning in physical security is heading us in that direction.