Bart Nanni

SERVICE AND MAINTENANCE AUTOMATION for Physical Security - It’s Time Has Come!

Today’s physical security environments are complex. It is common to find a mix of analog and IP technology, along with environments that are multi-vendor, multi-generational, multi-application, and more often than not, span across multiple sites. One can imagine the challenge this presents to service teams for diagnosing and troubleshooting problems quickly and efficiently when they arise.

Redefining Service: Physical Security Service and Support – the Old Way versus the New Way

In my 10 years of working with physical security organizations, their concern with physical...