--- title: Viakoo Blog | service call description: service call | --- [Login](https://vk1.viakoo.com/#/auth/login) [Customer Support](https://viakoo.zendesk.com/hc/en-us) Cyber Security [Physical Security](https://physical.viakoo.com/) [![Viakoo](https://blog.viakoo.com/hs-fs/hubfs/ViakooLogoOriginal568x143-1.png?width=568&height=143&name=ViakooLogoOriginal568x143-1.png "Viakoo")](https://www.viakoo.com) - Solutions - ![viakoo-icon-19@3x](https://blog.viakoo.com/hubfs/Template%20Assets%20-%202020%20-%20IC/viakoo-icon-19@3x.png) IoT Device Security - [Physical Security](https://physical.viakoo.com) - ![viakoo-icon-11@3x](https://blog.viakoo.com/hubfs/Template%20Assets%20-%202020%20-%20IC/viakoo-icon-11@3x.png) Physical Security - ![viakoo-icon-21@3x](https://blog.viakoo.com/hubfs/Template%20Assets%20-%202020%20-%20IC/viakoo-icon-21@3x.png) Compliance - ### Discover the Three Indispensable Elements of IoT Security [Learn More](https://blog.viakoo.com/hubfs/9117NB-F_Viakoo_Three_Critical_Elements_2020_WEB.pdf) ![remote blog](https://blog.viakoo.com/hubfs/remote%20blog.jpg) - 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Solutions - ![viakoo-icon-19@3x](https://blog.viakoo.com/hubfs/Template%20Assets%20-%202020%20-%20IC/viakoo-icon-19@3x.png) IoT Device Security - [Physical Security](https://physical.viakoo.com) - ![viakoo-icon-11@3x](https://blog.viakoo.com/hubfs/Template%20Assets%20-%202020%20-%20IC/viakoo-icon-11@3x.png) Physical Security - ![viakoo-icon-21@3x](https://blog.viakoo.com/hubfs/Template%20Assets%20-%202020%20-%20IC/viakoo-icon-21@3x.png) Compliance - ### Discover the Three Indispensable Elements of IoT Security [Learn More](https://blog.viakoo.com/hubfs/9117NB-F_Viakoo_Three_Critical_Elements_2020_WEB.pdf) ![remote blog](https://blog.viakoo.com/hubfs/remote%20blog.jpg) - Products - [Viakoo Action Platform](https://www.viakoo.com/viakoo-platform) - [Firmware](https://www.viakoo.com/firmware-compliance-automation) - [Password](https://www.viakoo.com/password-product) - [Service Assurance](https://www.viakoo.com/service-assurance) - Resources - [Blog](https://blog.viakoo.com) - [Knowledge Base](https://viakoo.zendesk.com/hc/en-us) - About Us - [Company](https://www.viakoo.com/about-us-viakoo) - [Customer Support](https://viakoo.zendesk.com/hc/en-us) - [Contact Us](https://www.viakoo.com/contactus) - [Request a Demo](https://www.viakoo.com/request-a-demo) - Solutions - [Physical Security](https://physical.viakoo.com) - Products - [Viakoo Action Platform](https://www.viakoo.com/viakoo-platform) - [Firmware](https://www.viakoo.com/firmware-compliance-automation) - [Password](https://www.viakoo.com/password-product) - [Service Assurance](https://www.viakoo.com/service-assurance) - Resources - [Blog](https://blog.viakoo.com) - [Knowledge Base](https://viakoo.zendesk.com/hc/en-us) - About Us - [Company](https://www.viakoo.com/about-us-viakoo) - [Customer Support](https://viakoo.zendesk.com/hc/en-us) - [Contact Us](https://www.viakoo.com/contactus) - [Request a Demo](https://www.viakoo.com/request-a-demo) # Viakoo Blog Posts about # service call ## [The Digital Connection for Contactless Security Maintenance](https://blog.viakoo.com/contactless-security-maintenance) The last few months have made maintaining and managing physical security IoT systems difficult – minimal onsite staff, limited tools to operate remotely, and increased threats due to empty facilities. If you’re not using automated service assurance capabilities and the digital connection it provides, you most likely don’t have what you need to operate today. This blog goes through the key metrics and capabilities needed right now to operate remotely, safely, and securely. ## [Getting Serious About Remote Problem Resolution](https://blog.viakoo.com/getting-serious-about-remote-problem-resolution) In talking with several end users and security integrators this week, one thing is clear: we are... **Viakoo, Inc.** 1100 La Avenida St, Building B Mountain View, CA 94043 [(650) 263-8225](tel:6502638225) [info@viakoo.com](mailto:%20info@viakoo.com) **Support:** Phone:[(650)-263-8225](tel:6502638225) Email: [support@viakoo.com](mailto:%20support@viakoo.com) **Get the Latest from Viakoo** © 2021 Viakoo Inc All rights reserved. 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