Viakoo Eliminates Missing Video; Reduces Surveillance Downtime

by Viakoo | Apr 15, 2015 3:47:01 PM

Innovative SaaS Technology Aids Transition from Analog to IP

Las Vegas, NV (April 15, 2015) – Viakoo, the first automated solution for cost effective and proactive management of IP video network infrastructure, is demonstrating their unique technology at this year’s ISC West show. At a time when the consequences and liabilities associated with missing surveillance video have never been greater, and the physical security industry continues its migration from analog to IP-based networks, Viakoo provides an easy to deploy Software as a Service (SaaS) solution that helps eliminate video downtime while ensuring the performance and stability needed for video analytics.

“As the size and complexity of video systems continues to grow, manual service becomes an ineffective and costly burden for users,” said Bud Broomhead, CEO, Viakoo. “It is vital to recognize the importance of managing video infrastructure before problems arise and costs escalate. Viakoo effectively eliminates 100% of informational truck rolls and reduces troubleshooting time by 80%.”

Developed as a SaaS solution, Viakoo automatically delivers users Quality of Service metrics for visibility and insight into their network’s behavior, using data visualization and diagnostic graphing to increase understanding and promote prevention of problems. The scope of the Viakoo solution is truly enterprise-wide, with customers being able to understand the surveillance video network at any level: component, network, site, or enterprise. Integrators using the Viakoo solution can manage multiple customers from a single platform, making customer support streamlined and proactive.

The software assesses each unique video stream, detects and anticipates interruptions or decays that can cause a gap in the stream, and alerts management with actionable information on how to quickly solve the problem. A mobile app delivers the full functionality of Viakoo’s software to users wherever they are, enabling today’s mobile enterprise. Combined with Viakoo’s experienced technical support team, users have all the resources they need to effectively detect, diagnose and solve video system performance issues 24/7.

For more information on Viakoo, call 1 (855) 858-3400, e-mail or visit

About Viakoo
Viakoo Inc. is a Software-as-a-Service (SaaS) company located in Mountain View,
CA. With expertise in video network behavior and all the reasons video streams fail, Viakoo’s unique and vital service quickly detects what fails, diagnoses the problem, then alerts users to the problem and tells them how to fix it. By leveraging proprietary technology and human expertise, users gain critical insight into video networks, capturing valuable performance information and eliminating missing video.

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